## Resources and insights

The latest industry news, interviews, technologies, and resources.

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[**Mula-X Chooses Passkeys+ to Replace SMS OTPs Across Its Digital Wallet Platform**](/content/categories/business-value#/index.html)

Mula-X is rolling out Ideem's Passkeys+ across its Thailand digital wallet platform, replacing SMS-based OTPs with biometric, device-bound authentication built on the FIDO standard.

Maranda Manning  
April 7, 2026

4 min read

[**Build vs. Buy Passkey Infrastructure: A 2026 Decision Framework for Banks**](/content/categories/business-value#/index.html)

An in-house passkey stack is roughly 27.5 FTE-months to build and 1.5 FTE per year to maintain. PCI DSS 4.0, DORA, and the 2023 Interagency Guidance reshape the math — build remains defensible for very large institutions with dedicated IAM teams or hard sovereignty constraints, but for most banks buying a bank-grade managed layer frees engineering capacity for work that actually moves the institution.

Maranda Manning  
June 2, 2026

8 min read

[**The Authentication CFO Case: Building the ROI Math for a Passkey Rollout**](/content/categories/business-value#/index.html)

Most passkey programs are launched on a security argument and extended on a CFO argument. The four cost categories that move when passkeys arrive, grounded in published 2025-2026 industry data, and the payback math that makes the spend defensible.

Toby Rush  
June 2, 2026

7 min read

[**The Economics of AI Fraud and the ROI of Device Binding**](/content/categories/business-value#/index.html)

Maranda Manning  
November 26, 2025

4 min

[**Friction vs. Security: Balancing Seamless Experiences with Robust Fraud Detection**](/content/categories/business-value#/index.html)

Maranda Manning  
November 26, 2025

3 min

[**Saudi & UAE: Strong Authentication as Advantage**](/content/categories/business-value#/index.html)

Toby Rush  
September 16, 2025

3 min

[**Passkeys & the Public: Tackling Trust & Confusion in the Middle East**](/content/categories/business-value#/index.html)

Toby Rush  
September 16, 2025

6 min

[**Stop Overspending on OTPs. Smarter Security Costs Less.**](/content/categories/business-value#/index.html)

Toby Rush  
September 16, 2025

5 min

[**Passkeys for Philippine Financial Services: A Strategy Playbook**](/content/categories/business-value#/index.html)

Greg Storm  
August 15, 2025

4 min

[**Achieve 100% 2FA Compliance—No Codes, No Friction**](/content/categories/business-value#/index.html)

Let’s be honest, most two-factor authentication (2FA) methods are kind of a pain. Whether it’s scrambling to find your phone, entering a one-time code, or figuring out how to register a passkey, the process usually asks something of you. That’s fine for tech-savvy users. But what about everyone else?

Maranda Manning  
May 21, 2025

3 min

[**How Payment Methods Affect Acceptance Rates — And What You Can Do About It**](/content/categories/business-value#/index.html)

For businesses operating online, getting a customer to the checkout page is hard enough. But getting them past it? That’s where payment acceptance becomes make-or-break.

Toby Rush  
May 9, 2025

3 min

[**Persistent Device Trust Matters for Smarter Payment Decisions**](/content/categories/business-value#/index.html)

Toby Rush  
August 11, 2025

2 min

[**Beyond Compliance: The Business Case for Compliant 2FA**](/content/categories/business-value#/index.html)

Toby Rush  
August 11, 2025

3 min

[**Audit Trails and Passkeys - Financial Services Needs Better**](/content/categories/business-value#/index.html)

Toby Rush  
August 11, 2025

3 min

[**How Financial Institutions Can Future-Proof Their Authentication Strategies**](/content/categories/business-value#/index.html)

Greg Storm  
August 11, 2025

3 min

[**The Business Impact of Reducing OTP Reliance**](/content/categories/business-value#/index.html)

Maranda Manning  
August 11, 2025

2 min

[**How Ideem Reduces Cart Abandonment Rates**](/content/categories/business-value#/index.html)

Toby Rush  
August 11, 2025

3 min

[**The Challenges of Passkey Adoption in E-commerce and FinTech**](/content/categories/business-value#/index.html)

Toby Rush  
August 11, 2025

2 min